Policies



Returns & Exchanges:  Due to the nature of our products we do not accept returns.  However, we will do everything we can to make something right by replacing or exchanging your product.  Please contact us at info@pacificscents.com if there is a concern with the product you receive.

 

Shipping:  We ship domestically and internationally.  For domestic orders our shipping calculator will select the best possible method.  We offer flat rate shipping as well.  If you select flat rate shipping and your entire order cannot fit in the box, we will notify you so you can select a more approriate method.  If we ever overcalculate shipping we will refund the difference once we have shipped your order.  We do not believe in a handling or processing fee, nor do we believe in profitting from shipping.

International orders, please contact us at order@pacificscents.com in order to receive a shipping quote.  Don't forget to include your international shipping address.

 

Newsletter - Sign up for our newsletter to receive the latest infomation about what's going on at Pacific Scents!  Newsletters will include promotional codes and sales items!  We will NEVER sell your information!  Promise!

Have an idea?  If you submit a product or scent idea and we use it, we will send you a free gift certificate!

Refer three (3) friends who are new customers that spend at least $15 on each order and you will receive a free $15 gift certificate.  Your firends MUST include the the name of the person who referred them in their comments section at checkout.

Like our Facebook page and share!  We will post contests on our Facebook Page!

 

 

 

 

Copyright 2016 Pacific Scents, LLC